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+# Account Deletion Policy
+
+## Customer Accounts
+
+- Users may request account deletion via WHMCS support ticket
+- Data is retained for 30 days post-termination (unless legally required)
+- Backups including user data are purged after 30 days
+
+## Internal Accounts
+
+- Deactivated immediately upon staff departure or role change
+- SSH keys, DirectAdmin access, and database credentials revoked
+- Logs associated with the account are retained for audit purposes