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# Account Deletion Policy
## Customer Accounts
- Users may request account deletion via WHMCS support ticket
- Data is retained for 30 days post-termination (unless legally required)
- Backups including user data are purged after 30 days
## Internal Accounts
- Deactivated immediately upon staff departure or role change
- SSH keys, DirectAdmin access, and database credentials revoked
- Logs associated with the account are retained for audit purposes
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