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# Mastodon Moderation Policy
Moderation is essential to protecting the health of **chatwithus.live**.
## Enforcement
- Reports reviewed by admin/mod team within 24 hours
- Immediate suspension for:
- Threats of violence
- Doxxing or credible harassment
- Hosting or linking CSAM, gore, or hate groups
## Report Processing
- All reports logged with timestamps and notes
- Outcomes recorded and reviewed monthly for fairness
## Appeal Process
- Users may appeal a moderation decision by opening a ticket via WHMCS
- Appeals are reviewed by at least two moderators
## Transparency
- Moderation decisions and defederation actions are optionally listed at `/about/more`
- Annual transparency reports summarize key moderation stats
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