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diff --git a/procedures/mastodon/mastodon-moderation-policy.md b/procedures/mastodon/mastodon-moderation-policy.md new file mode 100644 index 0000000..4ac13da --- /dev/null +++ b/procedures/mastodon/mastodon-moderation-policy.md @@ -0,0 +1,26 @@ +# Mastodon Moderation Policy + +Moderation is essential to protecting the health of **chatwithus.live**. + +## Enforcement + +- Reports reviewed by admin/mod team within 24 hours +- Immediate suspension for: + - Threats of violence + - Doxxing or credible harassment + - Hosting or linking CSAM, gore, or hate groups + +## Report Processing + +- All reports logged with timestamps and notes +- Outcomes recorded and reviewed monthly for fairness + +## Appeal Process + +- Users may appeal a moderation decision by opening a ticket via WHMCS +- Appeals are reviewed by at least two moderators + +## Transparency + +- Moderation decisions and defederation actions are optionally listed at `/about/more` +- Annual transparency reports summarize key moderation stats |