diff options
Diffstat (limited to 'genesishosting/access/user-roles.md')
| -rw-r--r-- | genesishosting/access/user-roles.md | 18 |
1 files changed, 18 insertions, 0 deletions
diff --git a/genesishosting/access/user-roles.md b/genesishosting/access/user-roles.md new file mode 100644 index 0000000..0f485f3 --- /dev/null +++ b/genesishosting/access/user-roles.md @@ -0,0 +1,18 @@ +# User Roles + +Genesis Hosting Technologies uses Role-Based Access Control (RBAC) to ensure that users only have access to what they need. + +## Role Definitions + +| Role | Description | Examples | +|----------------|----------------------------------------------------------|----------------------------------| +| Customer | End users with access to services they’ve purchased | DirectAdmin clients, Streamers | +| Support Staff | Limited admin functions for resolving client issues | Helpdesk, WHMCS support agents | +| Administrator | Full access to provision, maintain, and modify services | Infrastructure admins | +| Super Admin | Root-level access to all systems | Owner/Lead Engineer | + +## Guidelines + +- Roles are assigned during onboarding. +- Access levels are reviewed quarterly. +- No one should hold higher access than required for their duties. |