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+# Code of Conduct
+
+We maintain a respectful, safe, and inclusive environment for both staff and clients.
+
+## Expectations
+
+- Treat all clients and team members with professionalism and courtesy
+- Communicate clearly and constructively — even during escalations
+- Uphold privacy, security, and transparency at every level
+- Follow internal and customer-facing policies at all times
+
+## Zero Tolerance
+
+We do not tolerate:
+
+- Harassment or abuse (verbal, written, or otherwise)
+- Discrimination based on identity, ability, or belief
+- Intentional sabotage of infrastructure or service integrity
+
+Violations may result in immediate termination of access or service.