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authordoc <doc@filenotfound.org>2025-06-30 20:06:28 +0000
committerdoc <doc@filenotfound.org>2025-06-30 20:06:28 +0000
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tree7cbd6a8d5046409a82b22d34b01aac93b3e24818 /genesishosting/company
parent8368ff389ec596dee6212ebeb85e01c638364fb3 (diff)
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-rw-r--r--genesishosting/company/company-code-of-conduct.md20
-rw-r--r--genesishosting/company/company-mission-statement.md12
-rw-r--r--genesishosting/company/company-tos.md25
-rw-r--r--genesishosting/company/dmca.md25
-rw-r--r--genesishosting/company/privacy-policy.md26
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diff --git a/genesishosting/company/company-code-of-conduct.md b/genesishosting/company/company-code-of-conduct.md
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+# Code of Conduct
+
+We maintain a respectful, safe, and inclusive environment for both staff and clients.
+
+## Expectations
+
+- Treat all clients and team members with professionalism and courtesy
+- Communicate clearly and constructively — even during escalations
+- Uphold privacy, security, and transparency at every level
+- Follow internal and customer-facing policies at all times
+
+## Zero Tolerance
+
+We do not tolerate:
+
+- Harassment or abuse (verbal, written, or otherwise)
+- Discrimination based on identity, ability, or belief
+- Intentional sabotage of infrastructure or service integrity
+
+Violations may result in immediate termination of access or service.
diff --git a/genesishosting/company/company-mission-statement.md b/genesishosting/company/company-mission-statement.md
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+# Mission Statement
+
+At Genesis Hosting Technologies, our mission is to provide secure, reliable, and transparent hosting services with a personal touch.
+
+We believe that even the smallest teams deserve enterprise-grade infrastructure — without enterprise-grade headaches.
+
+Our goal is to deliver:
+
+- Fast, stable hosting environments
+- Fair pricing with no upsell games
+- Transparent policies and proactive support
+- A commitment to data ownership and user privacy
diff --git a/genesishosting/company/company-tos.md b/genesishosting/company/company-tos.md
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+# Terms of Service (TOS)
+
+By using services from Genesis Hosting Technologies, you agree to the following terms:
+
+## Service Provision
+
+- Services are delivered as-is, with best-effort uptime and technical support
+- Users must abide by our Acceptable Use Policy (AUP)
+- Access may be suspended for abuse, non-payment, or security issues
+
+## Billing & Renewals
+
+- All services are billed monthly or annually
+- Automatic renewal is enabled by default
+- Invoices are due within 5 days of issue unless otherwise agreed
+
+## Termination
+
+- You may cancel at any time via WHMCS
+- We reserve the right to suspend or terminate accounts that violate our policies
+
+## Liability
+
+- We are not liable for data loss, service interruptions, or indirect damages
+- Backups are provided as a best-effort courtesy unless contractually guaranteed
diff --git a/genesishosting/company/dmca.md b/genesishosting/company/dmca.md
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+# DMCA Policy
+
+Genesis Hosting Technologies complies with the Digital Millennium Copyright Act (DMCA).
+
+## Filing a Takedown Notice
+
+Email dmca@genesishostingtechnologies.com with:
+
+- Your contact information
+- Description of the copyrighted work
+- URL or IP address of the infringing content
+- A statement of good faith belief
+- A statement of accuracy and authority
+
+## What Happens Next
+
+- We review and respond within 48 hours
+- The client is notified and given a chance to respond
+- If no valid counter-notice is filed, content may be removed or suspended
+
+## Filing a Counter Notice
+
+Clients who believe their content was wrongly removed may submit a counter notice with similar contact and justification information.
+
+We will not tolerate repeated infringement and may terminate accounts accordingly.
diff --git a/genesishosting/company/privacy-policy.md b/genesishosting/company/privacy-policy.md
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+# Privacy Policy
+
+We respect your privacy and protect your data.
+
+## What We Collect
+
+- Account information: name, email, billing address
+- Service usage data: IPs, access logs, system metrics
+- Communications: support tickets and emails
+
+## How We Use It
+
+- Service provisioning and support
+- Abuse prevention and system integrity
+- Internal analytics (not shared or sold)
+
+## Data Sharing
+
+- We do not sell user data
+- We may share limited data with trusted providers (e.g., payment processors)
+- Law enforcement requests must include valid legal process
+
+## Data Retention
+
+- User data is retained as long as the account is active
+- Backups are purged per the Backup Policy