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# 🌐 DNS Access Issues – Troubleshooting Guide
If you're having trouble reaching **Genesis Radio** or the stream won't load, the issue may be with your DNS provider (the service that turns domain names into IP addresses).
This happens more often than you'd think — and it's easy to fix.
---
## ✅ Quick Fix: Change Your DNS
We recommend switching to one of these trusted, fast, privacy-respecting DNS providers:
| Provider | DNS Servers |
|--------------|-----------------------------|
| **Google** | `8.8.8.8` and `8.8.4.4` |
| **Cloudflare** | `1.1.1.1` and `1.0.0.1` |
| **Quad9** | `9.9.9.9` |
---
## 💻 How to Change Your DNS
### Windows 10/11
1. Open **Settings → Network & Internet**
2. Click **Change adapter options**
3. Right-click your active connection → **Properties**
4. Select **Internet Protocol Version 4 (TCP/IPv4)** → Click **Properties**
5. Choose **"Use the following DNS server addresses"**
6. Enter:
- Preferred: `1.1.1.1`
- Alternate: `8.8.8.8`
7. Save and reconnect
---
### macOS
1. Go to **System Preferences → Network**
2. Select your active network → Click **Advanced**
3. Go to the **DNS** tab
4. Click `+` and add:
- `1.1.1.1`
- `8.8.8.8`
5. Apply changes and reconnect
---
### Linux (CLI)
For a quick test:
```bash
sudo resolvectl dns eth0 1.1.1.1 8.8.8.8
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