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Diffstat (limited to 'procedures/mastodon/mastodon-uptime-policy.md')
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diff --git a/procedures/mastodon/mastodon-uptime-policy.md b/procedures/mastodon/mastodon-uptime-policy.md new file mode 100644 index 0000000..58fc5bf --- /dev/null +++ b/procedures/mastodon/mastodon-uptime-policy.md @@ -0,0 +1,22 @@ +# Mastodon Uptime Policy + +Genesis Hosting Technologies strives to maintain high availability for our Mastodon instance at **chatwithus.live**. + +## Availability Target + +- **Uptime Goal**: 99.5% monthly (approx. 3.5 hours of downtime max) +- We consider chatwithus.live "unavailable" when: + - The web UI fails to load or times out + - Toot delivery is delayed by >10 minutes + - Federation is broken for more than 30 minutes + +## Redundancy + +- PostgreSQL cluster with HA failover +- Redis and Sidekiq monitored 24/7 +- Mastodon is backed by ZFS storage and hourly snapshots + +## Exceptions + +- Scheduled maintenance (see Maintenance Policy) +- DDoS or external platform failures (e.g., relay outages) |