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-rw-r--r--genesishosting/services/azuracast-policy.md32
-rw-r--r--genesishosting/services/directadmin-policy.md27
-rw-r--r--genesishosting/services/domain-management-policy.md22
-rw-r--r--genesishosting/services/ssl-certs.md23
-rw-r--r--genesishosting/services/teamtalk-policy.md26
5 files changed, 130 insertions, 0 deletions
diff --git a/genesishosting/services/azuracast-policy.md b/genesishosting/services/azuracast-policy.md
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+# AzuraCast Streaming Policy
+
+## Features
+
+- Custom stream URLs (via relay or direct)
+- Icecast or SHOUTcast available
+- AutoDJ + scheduled playlists
+- Web-based file upload + schedule
+
+## Plans & Limits
+
+| Plan | Storage | Listeners | Bitrate |
+|----------|---------|-----------|---------|
+| StreamLite | 2 GB | 25 | 128 kbps|
+| StreamPro | 10 GB | 100 | 192 kbps|
+| StreamMax | 50 GB | 250 | 320 kbps|
+
+## Fair Usage Policy
+
+- No nonstop streaming of static loops to inflate uptime
+- Long-form live shows should rotate metadata periodically
+- Content must not violate copyright laws
+
+## Backups
+
+- Daily backups of config + playlists
+- Client media backup is optional (paid add-on)
+
+## Support
+
+- Stream diagnostics available in client panel
+- WHMCS ticket support for outages or playlist issues
diff --git a/genesishosting/services/directadmin-policy.md b/genesishosting/services/directadmin-policy.md
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+# DirectAdmin Hosting Policy
+
+## Features
+
+- FTP, webmail, MySQL, file manager, and site statistics
+- Optional Let's Encrypt SSL enabled by default
+- Nightly site + database backups (7-day retention)
+
+## Plans & Limits
+
+| Plan | Disk | Bandwidth | Domains | Email Accounts |
+|------------|------|-----------|---------|----------------|
+| Starter | 5 GB | 100 GB | 1 | 5 |
+| Standard | 20 GB| 500 GB | 5 | 25 |
+| Unlimited | 100 GB| ∞ | ∞ | ∞ |
+
+## Abuse Prevention
+
+- Email rate limits applied to prevent outbound spam
+- CPU usage and inode caps enforced
+- Suspicious files scanned automatically
+
+## Support
+
+- Available via WHMCS ticket system
+- Response within 12 business hours
+
diff --git a/genesishosting/services/domain-management-policy.md b/genesishosting/services/domain-management-policy.md
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+# Domain Management Policy
+
+## Registration
+
+- Domains registered through our WHMCS interface are managed via third-party registrar API
+- Registration typically completes within 5 minutes
+- WHOIS privacy included by default (where available)
+
+## Renewals
+
+- Auto-renew is enabled by default
+- Reminders sent 30, 7, and 1 day before expiration
+
+## Transfers
+
+- Domains can be transferred in or out with EPP code
+- Support required if domain is locked or expired
+
+## DNS
+
+- Free DNS hosting included
+- Custom DNS records managed through DirectAdmin or WHMCS panel
diff --git a/genesishosting/services/ssl-certs.md b/genesishosting/services/ssl-certs.md
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+# SSL Certificate Policy
+
+## Free Certificates
+
+- Let’s Encrypt certificates issued automatically
+- Applies to DirectAdmin, AzuraCast, and custom subdomains
+- Auto-renews every 60 days with 30-day buffer
+
+## Premium SSL
+
+- Custom SSL certs (e.g., EV/OV) available for purchase
+- Requires manual install via WHMCS ticket
+
+## Certificate Management
+
+- Certbot used for automation
+- Custom certs must be supplied in `.crt` + `.key` format
+- Broken SSL installs may be reverted to Let’s Encrypt fallback
+
+## Support
+
+- Certificate issues resolved within 24h of report
+- DNS challenges supported for wildcard certs
diff --git a/genesishosting/services/teamtalk-policy.md b/genesishosting/services/teamtalk-policy.md
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+# TeamTalk Hosting Policy
+
+## Features
+
+- Private and public servers
+- Voice chat, file sharing, push-to-talk
+- Admin access with room/channel management
+
+## Plans & Limits
+
+| Plan | Users | Bitrate Limit | Admin Access |
+|--------------|-------|---------------|--------------|
+| Basic Chat | 10 | 64 kbps | Yes |
+| Pro Voice | 50 | 128 kbps | Yes |
+| Broadcast+ | 100 | 256 kbps | Yes |
+
+## Rules
+
+- No harassment, spamming, or automated bots without permission
+- Abuse may result in temp suspension or permanent ban
+- Admins are responsible for moderating their own servers
+
+## Configuration
+
+- Clients may request config changes via WHMCS ticket
+- Backups of XML configs stored nightly