diff options
Diffstat (limited to 'genesishosting/services')
-rw-r--r-- | genesishosting/services/azuracast-policy.md | 32 | ||||
-rw-r--r-- | genesishosting/services/directadmin-policy.md | 27 | ||||
-rw-r--r-- | genesishosting/services/domain-management-policy.md | 22 | ||||
-rw-r--r-- | genesishosting/services/ssl-certs.md | 23 | ||||
-rw-r--r-- | genesishosting/services/teamtalk-policy.md | 26 |
5 files changed, 130 insertions, 0 deletions
diff --git a/genesishosting/services/azuracast-policy.md b/genesishosting/services/azuracast-policy.md new file mode 100644 index 0000000..3bf3fc4 --- /dev/null +++ b/genesishosting/services/azuracast-policy.md @@ -0,0 +1,32 @@ +# AzuraCast Streaming Policy + +## Features + +- Custom stream URLs (via relay or direct) +- Icecast or SHOUTcast available +- AutoDJ + scheduled playlists +- Web-based file upload + schedule + +## Plans & Limits + +| Plan | Storage | Listeners | Bitrate | +|----------|---------|-----------|---------| +| StreamLite | 2 GB | 25 | 128 kbps| +| StreamPro | 10 GB | 100 | 192 kbps| +| StreamMax | 50 GB | 250 | 320 kbps| + +## Fair Usage Policy + +- No nonstop streaming of static loops to inflate uptime +- Long-form live shows should rotate metadata periodically +- Content must not violate copyright laws + +## Backups + +- Daily backups of config + playlists +- Client media backup is optional (paid add-on) + +## Support + +- Stream diagnostics available in client panel +- WHMCS ticket support for outages or playlist issues diff --git a/genesishosting/services/directadmin-policy.md b/genesishosting/services/directadmin-policy.md new file mode 100644 index 0000000..7d238b2 --- /dev/null +++ b/genesishosting/services/directadmin-policy.md @@ -0,0 +1,27 @@ +# DirectAdmin Hosting Policy + +## Features + +- FTP, webmail, MySQL, file manager, and site statistics +- Optional Let's Encrypt SSL enabled by default +- Nightly site + database backups (7-day retention) + +## Plans & Limits + +| Plan | Disk | Bandwidth | Domains | Email Accounts | +|------------|------|-----------|---------|----------------| +| Starter | 5 GB | 100 GB | 1 | 5 | +| Standard | 20 GB| 500 GB | 5 | 25 | +| Unlimited | 100 GB| ∞ | ∞ | ∞ | + +## Abuse Prevention + +- Email rate limits applied to prevent outbound spam +- CPU usage and inode caps enforced +- Suspicious files scanned automatically + +## Support + +- Available via WHMCS ticket system +- Response within 12 business hours + diff --git a/genesishosting/services/domain-management-policy.md b/genesishosting/services/domain-management-policy.md new file mode 100644 index 0000000..088a009 --- /dev/null +++ b/genesishosting/services/domain-management-policy.md @@ -0,0 +1,22 @@ +# Domain Management Policy + +## Registration + +- Domains registered through our WHMCS interface are managed via third-party registrar API +- Registration typically completes within 5 minutes +- WHOIS privacy included by default (where available) + +## Renewals + +- Auto-renew is enabled by default +- Reminders sent 30, 7, and 1 day before expiration + +## Transfers + +- Domains can be transferred in or out with EPP code +- Support required if domain is locked or expired + +## DNS + +- Free DNS hosting included +- Custom DNS records managed through DirectAdmin or WHMCS panel diff --git a/genesishosting/services/ssl-certs.md b/genesishosting/services/ssl-certs.md new file mode 100644 index 0000000..f6e275c --- /dev/null +++ b/genesishosting/services/ssl-certs.md @@ -0,0 +1,23 @@ +# SSL Certificate Policy + +## Free Certificates + +- Let’s Encrypt certificates issued automatically +- Applies to DirectAdmin, AzuraCast, and custom subdomains +- Auto-renews every 60 days with 30-day buffer + +## Premium SSL + +- Custom SSL certs (e.g., EV/OV) available for purchase +- Requires manual install via WHMCS ticket + +## Certificate Management + +- Certbot used for automation +- Custom certs must be supplied in `.crt` + `.key` format +- Broken SSL installs may be reverted to Let’s Encrypt fallback + +## Support + +- Certificate issues resolved within 24h of report +- DNS challenges supported for wildcard certs diff --git a/genesishosting/services/teamtalk-policy.md b/genesishosting/services/teamtalk-policy.md new file mode 100644 index 0000000..4d2e3ff --- /dev/null +++ b/genesishosting/services/teamtalk-policy.md @@ -0,0 +1,26 @@ +# TeamTalk Hosting Policy + +## Features + +- Private and public servers +- Voice chat, file sharing, push-to-talk +- Admin access with room/channel management + +## Plans & Limits + +| Plan | Users | Bitrate Limit | Admin Access | +|--------------|-------|---------------|--------------| +| Basic Chat | 10 | 64 kbps | Yes | +| Pro Voice | 50 | 128 kbps | Yes | +| Broadcast+ | 100 | 256 kbps | Yes | + +## Rules + +- No harassment, spamming, or automated bots without permission +- Abuse may result in temp suspension or permanent ban +- Admins are responsible for moderating their own servers + +## Configuration + +- Clients may request config changes via WHMCS ticket +- Backups of XML configs stored nightly |