From 717fcb9c81d2bc3cc7a84a3ebea6572d7ff0f5cf Mon Sep 17 00:00:00 2001 From: doc Date: Mon, 30 Jun 2025 20:06:28 +0000 Subject: uploading documentation --- genesishosting/access/user-roles.md | 18 ++++++++++++++++++ 1 file changed, 18 insertions(+) create mode 100644 genesishosting/access/user-roles.md (limited to 'genesishosting/access/user-roles.md') diff --git a/genesishosting/access/user-roles.md b/genesishosting/access/user-roles.md new file mode 100644 index 0000000..0f485f3 --- /dev/null +++ b/genesishosting/access/user-roles.md @@ -0,0 +1,18 @@ +# User Roles + +Genesis Hosting Technologies uses Role-Based Access Control (RBAC) to ensure that users only have access to what they need. + +## Role Definitions + +| Role | Description | Examples | +|----------------|----------------------------------------------------------|----------------------------------| +| Customer | End users with access to services they’ve purchased | DirectAdmin clients, Streamers | +| Support Staff | Limited admin functions for resolving client issues | Helpdesk, WHMCS support agents | +| Administrator | Full access to provision, maintain, and modify services | Infrastructure admins | +| Super Admin | Root-level access to all systems | Owner/Lead Engineer | + +## Guidelines + +- Roles are assigned during onboarding. +- Access levels are reviewed quarterly. +- No one should hold higher access than required for their duties. -- cgit v1.2.3