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Diffstat (limited to 'genesishosting/infra/infra-maintenance-windows.md')
-rw-r--r-- | genesishosting/infra/infra-maintenance-windows.md | 25 |
1 files changed, 25 insertions, 0 deletions
diff --git a/genesishosting/infra/infra-maintenance-windows.md b/genesishosting/infra/infra-maintenance-windows.md new file mode 100644 index 0000000..0f48e77 --- /dev/null +++ b/genesishosting/infra/infra-maintenance-windows.md @@ -0,0 +1,25 @@ +# Maintenance Window Policy + +To maintain consistency and reduce customer impact, we adhere to a strict maintenance schedule. + +## Standard Window + +- **Every Sunday, 7 PM – 9 PM Eastern** +- Non-emergency changes must occur during this window + +## What’s Allowed + +- OS & kernel updates +- Docker/image upgrades +- ZFS snapshots & cleanup +- Rolling restarts of containers + +## Emergencies + +- Critical security patches can bypass the window +- All emergency changes must be logged and reviewed + +## Notifications + +- Posted on Mastodon at least 1 hour before the window begins +- Clients notified via WHMCS if it will affect their service |